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Overview: 

Microsoft Office 365 is a hosted suite of online collaborative services offering Outlook email and calendaring, Teams communication and collaboration, OneDrive for Business document storage and sharing, Word, Excel, PowerPoint, all with mobile connectivity. 

Do I need an installed email client to use Outlook? 

Many users will find Outlook Web App to be robust enough for their needs on and off campus. It is accessible by browser and doesn't require additional software installation.

An alternative to the Outlook Web App is having an Outlook client installed on a computer. If you are wishing to install Outlook clients on a computer, it can be installed for free through the Office365 portal.

What are Office Web Apps and what types of files can be used with them? 

Office Web Apps are lightweight versions of applications such as Word, Excel, PowerPoint, Teams, and OneNote that allow for viewing, editing and collaborating online without downloading an the app.

How do I access Office365 web apps? 

Visit office365.wvu.edu, enter your WVU Login credentials, and authenticate with Duo to access all of your Office 365 applications online. 

Where can I find training on Office 365 applications, such as Word, Excel, PowerPoint or Teams?

Browse the training resources in the Office 365 online Training Center.

What are the system requirements for using Office 365? 

Detailed information about system requirements are available on Microsoft's System Requirementsfor Office page. 

Which browser versions are compatible with Office 365? 

  • Latest Safari "Stable" version

  • Latest FireFox "Stable" version

  • Latest Chrome "Stable" version

Note: Outlook Web App also has a light version that supports a reduced set of features across almost any browser.

Does Office 365 offer shared mailbox accounts? 

Yes. Shared mailbox accounts allow for a non-personal address on an account that can be accessed by numerous people. 

What sort of security features are used by Office 365? 

Please search Microsoft for comprehensive information on Office 365 security aspects.

Does Office 365 have virus detection features? 

Yes, Office 365 has built-in anti-virus technology. Virus and malware protection should be approached in layers, and for this reason it is highly recommended that anti-virus software be installed on your computer, and that it and virus definitions be kept up to date.

Does Office 365 have spam filtering? 

Yes. Office 365 has built-in Microsoft spam fighting technology.

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