Respondus LockDown Browser for Students

Overview:

Respondus LockDown Browser (RLDB) is a locked browser for taking tests in eCampus (Blackboard). It prevents test takers from printing, copying, going to another URL or accessing other applications during a test.

K12 students who are in dual enrollment (High school access) at WVU and use Chromebooks managed by K12, can use RLDB in eCampus by following the step by step instructions provided in this PDF guide. 

Links for students:

• Download the Student Version of Respondus LockDown Browser

• Student Quickstart Guide

• Respondus LockDown Knowledge Base

• Respondus LockDown Browser for iPads

• 24/7 Live Chat Student Support for Respondus Monitor

Respondus Monitor for Students:

The Respondus Monitor is a part of the Respondus LockDown Browser that enables web cam functionality during exams. Instructors may enable the Respondus Monitor for exams that are taken using the Respondus LockDown Browser. Chromebooks can also use the Respondus Monitor feature only if the LockDown Browser Chromebook "extension" is installed. To install the extension on the Chromebook, open the Chrome browser, and navigate to this URL, which will redirect to the Chrome web store, where you'll see the extension and be able to apply it.

Learn more about installing and using Respondus Monitor with the Using LockDown Browser with a Webcam guide. 

Accessing Respondus Monitor on a Chromebook: 

Follow these instructions to access LockDown Browser after installing the Chromebook extension:

1. Log out of your Chromebook (click the Settings button, then click Sign Out). 

2. After you've signed out, click the Apps button, then click LockDown Browser.

3. Enter West Virginia University in the Institution name field, then click Select. 

4. The eCampus login screen will appear. Log into eCampus and navigate to your course.  

Respondus Monitor troubleshooting: 

Most technical issues are encountered during the pre-exam “Startup Sequence” of Respondus Monitor, where the webcam/microphone check occurs. Use the It’s not working feature in Respondus Monitor to troubleshoot any issues. If you are unable to resolve the problem, use the Chat now option to access live chat support. The 24/7 live chat functionality can also be accessed through the Help Center in Respondus Monitor.