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Overview:

Collaborate Ultra is a web conferencing platform used for eCampus courses. 

Note: Make sure you are using Chrome or Firefox for the best experience and make sure your cookies are enabled. If they are not you will get a black screen with a circular purple loading icon.

Collaborate Ultra guides:

Collaborate Ultra support:

Collaborate provides 24/7 support:

  • Search for answers in their Knowledge Base.

  • Use the Support Portal to chat with an agent or submit a ticket.

  • Call their support at 1-877-382-2293.

If you are unable to resolve the issue with Collaborate's support, contact the ITS Service Desk. 

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