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Keeper is a password management tool replacing LastPass. LastPass users will be notified via email when they are scheduled to be migrated to Keeper.

Access Keeper

Keeper can be accessed through a desktop client or online through the Web Vault.

  • Web Vault: Go to the Web Vault log in page and sign in using your email address. You will be redirected to a WVU Single-Sign On screen and prompted to authenticate with Duo.

  • Desktop client: Download the Keeper desktop client. When you first log in, the client will prompt to verify your machine. You can use a Keeper push, which sends the approval to your Web Vault.

Request a Keeper account

Supervisors may request Keeper accounts for their employees. Submit a request or contact the ITS Service Desk.

Migrate credentials from LastPass to Keeper

Most credentials and folders stored in LastPass will be automatically migrated to Keeper; however, some personal or non-shared folders may not be included.

If you are missing credentials in Keeper after the migration, follow these steps:

  1. First, ensure you have the Keeper desktop client installed and log in to the client.

  2. Click on your account email in the upper right-hand corner.

  3. Click Settings then Import.

  4. Choose LastPass.

  5. Input your LastPass Email and Password and click Next.
    Note: If you select Include shared folders you may get duplicates of the shared folders already imported.

  6. Review the import and map fields if needed. If you intend to share all first-level folders, check the box Import Root Level Folders as Shared. By selecting this option, all first-level folders will become shared.

  7. Click Import.

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