Banner (STAR), Workflow, or BDMS Account Requests

Managers and module leads may request new or changed Banner, Workflow or BDMS access for users.

How to submit a request

Go to the STAR (Banner) category in the ITS Help Center to submit a ticket for these types of requests:

• Banner On Boarding: Request Banner, BDMS, or Workflow access for an employee. This request type is used when a department hires a new employee, or when an employee moves from one internal department to another.

• Banner Off Boarding: Remove Banner, BDMS, or Workflow access for an employee.

• Edit a Banner Group: Add or remove an existing class to an existing Banner group.

• Create a New Banner Group: Request a Banner group and include its associated classes. This request type is used when a department creates a new position that requires the user have Banner access.

• Edit a Banner Class: Add or remove objects/forms from an existing Banner class.
  Note: Objects owned by other module chairs require approval.

• Create a New Banner Class: This request type is used when a department has a new business process that requires access to existing or new forms/objects in Banner and it is essential that these objects/forms be combined into a class together.
  Note: Objects owned by other module chairs require approval.

• Delete a Banner Group: This request type is used when a department removes a position/role from its organizational chart.
  Note: If any users are assigned to the group being deleted, the users will be removed before processing the request. 

• Delete a Banner Class: This request type is fused when a department removes a class.
  Note: If there are groups assigned to the class being deleted, the class will be removed before processing the request.