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You will get to Applaud the same way you do now, through links in portal.wvu.edu. You will need to use WVU's Virtual Private Network (VPN) to access the MAP-related services, as well as other secure systems.
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No. ID card photographs are considered personal data under University privacy rules. However, you may upload a photo to your profile if you desire, similar to Microsoft Office 365. If you decide to upload a personal photo, keep in mind that it will be visible to all WVU employees, including student workers.
I'm a supervisor. How will this system help me?
Applaud has many benefits to supervisors. For starters, access to information about your team will be much easier. You can quickly see details for each employee, such as promotion history, etc. You also will be able to change a supervisor and have that change filter through the system automatically.
Supervisors also will get notifications within the app when employees submit leave. Employees no longer need to send you an email when submitting an email request.
Additional benefits for supervisors include:
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Fewer clicks when editing time cards;
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Quick, visual cues for timecards that have errors or are outside normal parameters for overtime;
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The option to view the total number of hours worked and paid in each period more easily;
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Notifications when an employee misses a time punch;
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Notifications when an employee submits a leave request;
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The ability to view and edit leave and time from an integrated team calendar;
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The option to set anyone at WVU as a designee;
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The ability to set multiple designees;
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The option to set an out-of-office rule to send workflow notices to a temporary delegate
I'm not a supervisor. What's in it for me?
All employees can easily edit personal information to update emergency contacts, home address, phone number and personal email. You also can update your education and qualifications to include degrees, certifications and more, and add metadata tags to your profile to include skills, projects or interests. Those tags are searchable, as they are on LinkedIn, so you can find others at WVU with shared interests.
Applaud also lets you:
Clock in and out more easily;
See organizational charts for any WVU department, eliminating the need for this information to be posted on public websites;
Search for similar positions, titles or job classifications across the institution;
View your teammates’ approved time off for better planning and coordination;
Receive notifications when your leave requests are processed;
See your leave and time on one integrated calendar; and
Easily read content on a mobile device, eliminating tiny, hard-to-read text.
Who can see my Profile and the organizational chart I'm on?
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Yes. For remote access to MAP and MAP-related services such as MyReports, Leave Request, Web Clock and Time Card, you will need to log in using WVU’s Virtual Private Network, as you do now.
Do I still have to use Duo two-factor authentication?
Yes. You will see the same screen you see now, so you will continue to enter your WVU Login credentials and
Where can I see a demonstration or find some more information?
Most employees will not need training to use the new system, but detailed instructions for various tasks are stored in the Shared Services Knowledge Base. Go to wvusharedservices.wvu.edu, log in and authenticate, then type “Applaud” into the search bar. You can also reach the Shared Services application using portal.wvu.edu.
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How can I request training on Applaud?
Most employees will not need training to use the new system, but detailed instructions for various tasks are stored in the Shared Services Knowledge Base. Go to wvusharedservices.wvu.edu, log in and authenticate, then type 'Applaud' into the search bar. You can also reach the Shared Services application through portal.wvu.edu.
I see indicator buttons of red and green in Applaud, but it doesn't match my Outlook calendar. Why?
The color next to your name is associated with your regularly scheduled work hours – green if it’s your normal shift, red if it isn’t, or if you're on leave. You will show yellow if you have a pending leave request for the current time. The color has no connection to your Microsoft Outlook status.
My information is wrong in the system. Who do I contact?
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No. If you are an employee who cannot update that information yourself, please contact the Shared Services Center for assistance at 304-293-6006 or sharedservices@mail.wvu.edu.
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Will supervisors be able to see a total number of hours worked per week (not per pay period) in Applaud?
The existing reports for Hours worked per week and Hours worked per cycle will still be available within Applaud. (The current reports can be accessed using the MyTime Reports button on the portal.)