Keeper is a password management tool [we’ll include a migration timeline for replacing LastPass and sync this section with Comms]
Set up Keeper on your device
Follow Keeper’s Web Vault and Desktop App instructions.
Data guidelines
Do we need to include this? and can be accessed through a desktop client or online through the Web Vault.
Web Vault: Go to the Web Vault log in page and sign in using your email address. You will be redirected to enter your WVU Login credentials and prompted to authenticate with Duo.
Desktop client: Download the Keeper desktop client. When you first log in, the client will prompt to verify your machine. You can use a Keeper push, which sends the approval to your Web Vault.
During setup, you can skip the beginning prompts, including the prompt for setting up two-factor authentication. Duo two-factor authentication is already applied to your Keeper account since it uses WVU Login credentials.
Request a Keeper account
Supervisors may request Keeper accounts for their employees. Submit a request or contact the ITS Service Desk.
Migrate credentials from LastPass to Keeper
Most credentials stored in LastPass will be automatically migrated to Keeper; however, some personal or non-shared credentials may not be included.
If you are missing credentials in Keeper after the migration, follow the LastPass Automated Transfer instructions on Keeper’s Import from LastPass page.
Troubleshooting
Any troubleshooting steps users might need to take?