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The only phone that currently supports custom backgrounds is the model 7970 phone with the color screen. As with the ringtones, we can only add these on a system-wide basis – anything we add is then available to the whole campus. Given that knowledge, if you have a particular image you would like available, you are welcome to submit an the ITS requestTelephone Assistance form. ITS reserves the right to permit or deny it based on content.
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Yes, the Cisco phones are headset compatible. Since there are so many different preferences for headsets, Telecommunications does not stock or rent out headsets. We do recommend Plantronics headsets for compatibility and quality since they have a wide variety of wireless and wired models that work well with the Cisco Phones. We encourage departments to contact a sales representative or explore the Plantronics web site for a headset that will meet their needs. If there are any questions as to whether a particular headset will work, please submit an ITS requestthe ITS Telephone Assistance form and we’ll be happy to research it.
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Telecommunications cannot update your phone number in Office Microsoft 365. If your phone number changes or you get a new number, you can update your number in Applaud under your Personal Information. If you are unable to update your phone number, ask your SBA to update your phone number in MAP.
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