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Note: If you want your emails to be encrypted so only the recipient can view them, view the Office 365 Outlook Message Encryption article for instructions. 

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Setting permissions can only be done on a "rich client" (i.e., Outlook 2016). Permission has the potential to prevent someone from modifying, copying, printing or forwarding your message to another party. For this to work, you and your recipient must be set up on a compatible email system that supports Information Right Management Service. This is ideal for email communications between WVU parties (including HSC).

  1. When you are creating a new message In Outlook 2016 (Windows or Mac), go to the Options tab and select Encrypt.
    Note: If this is the first time selecting Encrypt, you will be asked to Connect to Rights Management Server and get templates (PC) or Verify Credentials (Mac) first. 

  2. Select the permission level for your message.

Reading a confidential email message:

When you receive a confidential email message, you'll see a message about that message's permission level. For example, someone receiving a message with the West Virginia University - Confidential permission level would see: 

West Virginia University - Confidential - This content is proprietary information intended for internal users only. This content can be modified but cannot be copied and printed.
Permission granted by: OriginalSender@mail.wvu.edu

If you click over open this message, you’ll see a View Permission prompt. Clicking on it will show permissions in greater detail and the actual message will display in the body of the email.

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Note: The Azure Information Protection app only allows you to open these attachments within an email application for Windows that supports Rights Management protection. You can't use the Azure Information Protection Viewer for Windows to view this protected email message on your Windows PC.You will need an email application for Windows that supports Rights Management protection, such as Office Outlook.   

  1. Download the app for mobile devices from the Microsoft Azure Information Protection page on the Microsoft website.  

  2. After you have installed and configured the Azure Information Protection app for your device, select the message.rpmsg file attachment from the protected email. Your next steps will depend on your device: 

    • iOS devices:
      Tap the message.rpmsg attachment until the iOS Share Sheet appears. On the Share Sheet, locate and select Copy to AIP Viewer.

    • Android devices:
      Tap the message.rpmsg email attachment. On the Attachments screen, select PREVIEW.