The list below contains acronyms that may be used by ITS technicians. Items with an asterisk (*) identify terms that are specific to WVU.
ACL: Access Control Lists
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API: Application Programming Interface, a software intermediary that allows two applications to communicate with each other.
AppScan: IBM tool used to conduct web application security scans
APT: Advanced Persistent Threat, an attack in which an unauthorized user gains access to a system or network and remains there for an extended period of time without being detected
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CIP: Classification of Instructional Programs
Cirrus Identity: The tool used for federated access at WVU, which links a person's electronic identity and attributes, stored across multiple distinct identity management systems.
CITI: Collaborative Institutional Training Initiative (CITI Program), required training for researchers
CITI: Collaborative Institutional Training Initiative (CITI Program), required training for researchers
COB: Close of Business
CoC: Code of Confidentiality, security policy for employees using systems that contain personal information
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CRP: Contractual Readmission Process
CS Gold – cbord:/ CBORD The system that processes Mountaineer Cards/Mountie Bounty and supports online door locks, meal plans, MyPrinting, and other services requiring a WVU ID card
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DAS: Distributed Antenna System (ODAS = outside, IDAS = inside)Data Miner*: Reporting tool that connects to MAP
DBA: Database Administrator
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DID: Direct Inward Dialing (DID) is a telephone service that allows a number to ring through directly to a specific phone at a business instead of going to a menu or a queue and needing to dial an extension.
DegreeWorks*: Real-time student advising and counseling system
DFS: Distributed File DFS: Distributed File System, a Microsoft protocol used to organize many file servers/shares into one or more name spaces, most notably at WVU, the N: drive and J: drives
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EAB: Educational Advisory Board - vendor for Navigate system supported by Provost Office
EBS: eBusiness Suite
eCampus*: WVU's primary online learning management system
ECO: Export Control Office
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FISMA: Federal Information Security Management Act
FSD*FO: Fill Out; a student task for filling out the Student Perception of Training (SPoT) survey.
FSD: Facilities Service Desk
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GRC: Governance, Risk and Compliance
GTA: Go-To Assist, or remote tech support (for Service Desk)
GUI: Graphical User Interface
GUI: Graphical User Interface
HCM: Human Capital Management; HCM consists of a core HR database, skills intelligence foundation, configuration tooling, process automation, workforce management, recruiting, talent, learning, benefits and more.
HIPAA: Health Insurance Portability and Accountability Act
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InCommon: A secure identity authentication and sharing tool for research institutions
INVAM: International Culture Collection of Vesicular Arbuscular Mycorrhizal Fungi (biological cultures)
IPAM: IP Address Management
IRBIPAM: IP Address Management
IRB: Institutional Review Board
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ITSM: IT Service management is a framework for planning, designing, delivering, operating and controlling IT services.
JAWS: Job Access With Speech is a screenreader tool for people with visual challenges.
JDK: Java Development Kit
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LMS: Learning Management System, such as eCampus or SOLE.
LRS*: Leave Request System
LUN: Logical Unit Number (LUN) is a unique identifier for designating an individual or collection of physical or virtual machines.
LVM: Logical Volume Mirror (LVM) is a system for managing network file shares that lets you mirror content from old disks to new disks, then discard the old disk.
MAP*: Mountaineer Administrative Processes, the WVU-branded name for the financial and HR application Oracle eBusiness Suite (EBS)
MDM: Mobile Device Management
MasterApps*: The WVU branding label for Citrix, a tool that provides remote access to applications.
MDM: May refer to Mobile Device Management OR Microsoft Dynamic Marketing OR Master Data Management
MFA: Multi-factor authentication, a security measure that requires multiple methods of authentication
MI: Major Incident
MIX*: Mountaineer Information Xpress has been replaced by the WVU Portal, but student email (Gmail) is still referred to as MIX and has an @mix.wvu.edu naming convention
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MS SQL: Microsoft SQL, a server-based tool for storing and manipulating data using modeling
NCIT: Non-Central IT, an email group (non-centralit@groups.wvu.edu) used to communicate with decentralized IT staff in colleges and department across WVU
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NIST: National Institute of Standards and Technology. NIST 800-171 is the security standard to which WVU seeks to align.NPAPI Plugin: Netscape
Plugin Application Programming Interface (NPAPI) is an application programming interface (API) that allows plug-ins (more specifically, browser extensions) to be developed for web browsersNSC: National Student Clearinghouse is a service students use to confirm their enrollment at a college or university and get various discounts.
NSO: New Student Orientation
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OS: Operating System, such as macOS Monterey
OSP*: Office of Sponsored Programs
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OU: Organizational Unit, or a folder in directory
OUR*: Office of the University Registrar
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RM: Remote Manager, used to describe servers that allow for communication between Oracle Identity Manager and certain systems
ROADS*: Research Office Administrative Data System
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RTO: Recovery Time Objective is the maximum tolerable length of time that a computer, system, network or application can be down after a failure or disaster occursSailPoint: WVU's identity management system, known as
SaaS: Software as a Service. SaaS allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365).
SailPoint: WVU's identity management system, known as WVU Login
SAN: Storage Area Network, or high-end hard drives connected to the network that allow for shared storage between computers (used to house large data sets, high availability clusters and University critical data)
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SEI: Student Evaluation of Instruction (aka Blue)Series 25*: Also known as 25Live, or the meeting room scheduling tool
SFS: Student Financial Services
sFTP: Secure File Transfer ProtocolShibboleth: An open-source shared identity and authentication system
SIEM: Security Incident and Event Monitoring
SIP: Session Initiation Protocol, used for handling telephone calls
SIS: Student Information System
SLA: Service Level Agreement
Initiation Protocol, used for handling telephone calls
SIS: Student Information System
SLA: Service Level Agreement
SLI: Scheduling Listing Index (SLI) Coordinators are contacts in the colleges responsible for helping with class scheduling, rooms, faculty role assignments, and other tasks.
SME: Subject Matter Expert, an individual with in-depth knowledge of a system, process, etc.
SOA: Services Oriented Architecture, or the architecture behind many systems (one version we use is Oracle SOA Suite)
SOLE*: Study Observe Learn Engage is the learning management system used at the Health Sciences Center
SOW: Statement of work
SPOTSPoT: Student Perception of Teaching (SPoT) is the new name the Provost’s office has given what was previously called SEI (Student Evaluation of Instruction). Both instruments are in a platform called Blue, which WVU also uses for employee performance evaluations. SEI and SPoT collect student feedback for instructors’ promotion and tenure files.
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SSM: Student Systems Management
SSO: Single Sign-On
STAR*: Students and Technology Achieving Results is the branded name for Banner, the student information system of record
STS: Secure Token Service is a component that supports authentication of services that use ADFS such as portal.wvu.edu, Microsoft 365 and Microsoft cloud platforms such as Azure Virtual Desktops
SVM: Subject View Management; an instructor task to manage the course (subject) for the Student Perception of Teaching (SPoT) survey.
SQL: Structured Query Language, or a special programming language for managing databases that allows a user to read and manipulate the data
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WRAP: West Virginia University Research Administration Portal (WRAP) is the WVU branded name of Huron Research Suite, a new platform being implemented as part of the WVU Modernization Program.
WVU+kc*: Research compliance, award administration and funding notification tool also called Kuali Coeus, KC or just Kuali
WVUCA*: WVU Certificate Authority, a central location to import and request certificates for your web server
WVCTSI: West Virginia Clinical and Translational Science Institute
WVUID*: A unique nine digit identifier given to every employee and students
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