Fusion is software used at the Rec Center for tasks like checking students in and out. Fusion is installed on self-service kiosks at the front desk and on individual computers used by staff.
Kiosk help
Contact ITS Desk Side Support for help with Fusion kiosks.
Install Fusion on a computer
Go to https://
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Install
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all prerequisites:
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Restart the computer.
Go back to https://
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Click Start to begin installing Fusion.
Installation troubleshooting
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Delete the following folder(s) and try installing again:
c:\users\currentuser<current_user>\AppData\Local\Apps\Fusion\2.0 or c:\%currentuser%\AppData\Local\0 or %localAppdata%\Apps\2.0 0In the most recent Windows 10 revisions (usually 1909 and up) Windows Defender will block the install installation of Fusion. When the Windows Defender Window pops up stating that the install is unsafe, click More Info then Run Anyway. The install installation should proceed.
The install installation might also "fail" saying that the Microsoft POS plugin or .NET is already installed. These need to be installed before Fusion as stated in the instructions above. If you see this message, restart the computer and then run the Fusion installer again. Firefox is the recommended browser for running the Fusion installer.
Kiosk help
Contact ITS Desk Side Support for help with Fusion kiosks.
Account issues
If you are unable to sign into Fusion, or have other account related issues, contact Fusion support at fusionfamily.com/support.