The list below contains acronyms that may be used by ITS technicians. Items with an asterisk (*) identify terms that are specific to WVU.
ACL: Access Control Lists
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ADFS: Active Directory Federation Services, the service that Windows servers use for identity authentication
ADRs: Assistant Directors for Research
AITL: Academic IT Leaders, a group of college IT directors who do not report to central ITS
AIX: Advanced Interactive eXecutive, or IBM’s proprietary version of Unix
AOC: Attestation of Compliance (required for credit card security)
ALEKS: Assessment and Learning in Knowledge Spaces is an AI (artificial intelligence) tool that WVU uses to assess incoming students for placement in math courses
ALFI: Animal Lab Facilities Inspection, a custom app developed in RAA (Research Application Administration)
AOC: Attestation of Compliance (required for credit card security)
API: Application Programming Interface, a software intermediary that allows two applications to communicate with each other.
AppScan: IBM tool used to conduct web application security scans
APT: Advanced Persistent Threat, an attack in which an unauthorized user gains access to a system or network and remains there for an extended period of time without being detected
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AVD: Azure Virtual Desktop (formerly Windows Virtual Desktop/WVD)
AWS: Amazon Web ServicesBA:
B2B: Business to Business, or a kind of commerce transaction between businesses such as a wholesaler and a retailer
B2C: Business to Consumer, a kind of commerce in which companies sell products directly to consumers
BA: Business Analyst
BAI: Banner Accounting Interface, a process that takes financial transactions from Banner and exports them into MAP
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CIP: Classification of Instructional Programs
Cirrus Identity: The tool used for federated access at WVU, which links a person's electronic identity and attributes, stored across multiple distinct identity management systems.
CITI: Collaborative Institutional Training Initiative (CITI Program), required training for researchers
CITI: Collaborative Institutional Training Initiative (CITI Program), required training for researchers
COB: Close of Business
CoC: Code of Confidentiality, security policy for employees using systems that contain personal information
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CRP: Contractual Readmission Process
CS Gold – cbord:/ CBORD The system that processes Mountaineer Cards/Mountie Bounty and supports online door locks, meal plans, MyPrinting, and other services requiring a WVU ID card
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DAS: Distributed Antenna System (ODAS = outside, IDAS = inside)
Data Miner*: Reporting tool that connects to MAP
DBA: Database Administrator
DHCP: Dynamic Host Configuration Protocol, a core service that handles the automatic assignment of IP addresses to computers, printers, phones and other devices.DegreeWorks*: Real-time student advising and counseling system
DID: Direct Inward Dialing (DID) is a telephone service that allows a number to ring through directly to a specific phone at a business instead of going to a menu or a queue and needing to dial an extension.
DFS: Distributed File System, a Microsoft protocol used to organize many file servers/shares into one or more name spaces, most notably at WVU, the N: drive and J: drives
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DR: Disaster recovery
DSEE: Systems LDAP, formerly referred to as iPlanet Directory Server Enterprise Edition provides a core directory service with embedded database, directory proxy, Active Directory (AD) synchronization and a Web administration console
DYD: Defend Your Data, our cybersecurity awareness slogan
EAB: Educational Advisory Board - vendor for Navigate system supported by Provost Office
EBS: eBusiness Suite eCampus*: WVU's primary online learning management system
ECO: Export Control Office
EHS: Environmental Health and Safety
ENOD: Electronic Notice of Deposits
EOD: End of Day, sometimes used in place of Close of Business (COB)
EOL: End of Life
ERP: Enterprise Resource Planning
ERA: Electronic Research Administration, typically used to refer to the WVU+kc (Kuali) platform and its coming replacement, Huron Research Suite
ERP: Enterprise Resource Planning
eRS: eCampus course request system
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FISMA: Federal Information Security Management Act
FSD*FO: Fill Out; a student task for filling out the Student Perception of Training (SPoT) survey.
FSD: Facilities Service Desk
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GRC: Governance, Risk and Compliance
GTA: Go-To Assist, or remote tech support (for Service Desk)
GUI: Graphical User InterfaceGUI: Graphical User Interface
HCM: Human Capital Management; HCM consists of a core HR database, skills intelligence foundation, configuration tooling, process automation, workforce management, recruiting, talent, learning, benefits and more.
HIPAA: Health Insurance Portability and Accountability Act
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InCommon: A secure identity authentication and sharing tool for research institutions
INVAM: International Culture Collection of Vesicular Arbuscular Mycorrhizal Fungi (biological cultures)
IPAM: IP Address ManagementIPAM: IP Address Management
IRB: Institutional Review Board
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ITSM: IT Service management is a framework for planning, designing, delivering, operating and controlling IT services.
JAWS: Job Access With Speech is a screenreader tool for people with visual challenges.
JDK: Java Development Kit
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LMS: Learning Management System, such as eCampus or SOLE.
LRS*: Leave Request System
LUN: Logical Unit Number (LUN) is a unique identifier for designating an individual or collection of physical or virtual machines.
LVM: Logical Volume Mirror (LVM) is a system for managing network file shares that lets you mirror content from old disks to new disks, then discard the old disk.
MAP*: Mountaineer Administrative Processes, the WVU-branded name for the financial and HR application Oracle eBusiness Suite (EBS)
MDM: Mobile Device Management
MasterApps*: The WVU branding label for Citrix, a tool that provides remote access to applications.
MDM: May refer to Mobile Device Management OR Microsoft Dynamic Marketing OR Master Data Management
MFA: Multi-factor authentication, a security measure that requires multiple methods of authentication
MI: Major Incident
MIX*: Mountaineer Information Xpress has been replaced by the WVU Portal, but student email (Gmail) is still referred to as MIX and has an @mix.wvu.edu naming convention
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MS SQL: Microsoft SQL, a server-based tool for storing and manipulating data using modeling
NDANCIT: Non-Disclosure Non-Central IT, an email group (non-centralit@groups.wvu.edu) used to communicate with decentralized IT staff in colleges and department across WVU
NDA: Non-Disclosure Agreement to protect confidential information
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NIST: National Institute of Standards and Technology. NIST 800-171 is the security standard to which WVU seeks to align.NPAPI Plugin: Netscape
Plugin Application Programming Interface (NPAPI) is an application programming interface (API) that allows plug-ins (more specifically, browser extensions) to be developed for web browsersNSC: National Student Clearinghouse is a service students use to confirm their enrollment at a college or university and get various discounts.
NSO: New Student Orientation
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NTP: Network Time Protocol, used to sync time on computer clocks over a network
O365: Microsoft Office 365, often refers specifically to Outlook (Office Microsoft 365) email
OAM: Oracle Access Manager
OASIS: Our Advanced Solution with Integrated Systems, a state system aimed at consolidating administrative services such as payroll, vendor payments, and more
OBIEE: Oracle Business Intelligence Enterprise Edition, a data-reporting tool being replaced by Microsoft Power BI
OD: Oracle Database
ODS: Operational Data Store, part of Banner/STAR
OEM: Oracle Enterprise Manager
OGC: Office of General Counsel
OHM: Occupational Health Manager, an application that the WVU Environmental Health & Safety unit will soon be using. It may also be referenced as UL/OHM (UL is the vendor for the application).
OID:OHRP: Office of Human Research Protections
OID: Oracle Internet Directory, single sign-on structure behind MyAccess and MyTime
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OMCS: Oracle Managed Cloud Services, which houses MAP information
OMCS: Oracle Managed Cloud Services
OO: Object-Oriented
OOO: Out of Office
OPMN: Oracle Process Manager and Notification Server
OS: Operating System, such as macOS Monterey
OSP*: Office of Sponsored Programs
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OST: Offline Storage Table, an offline cache file
OTT: Office of Technology Transfer
OU: Organizational Unit, or a folder in directory
OUR*: Office of the University Registrar
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QA: Quality Assurance
QoS: Quality of Service
RAA: Research Application Administration, a custom platform on which ALFI and IRB Billing live
RCR: Responsible Conduct of Research
RDP: Remote Desktop Protocol RHEL:
REU: Research Experiences for Undergraduates (REU) is a program that supports active participation in science, engineering, and education research by undergraduate students. Some WVU faculty participate in this, engaging students from other institutions.
RHEL: Red Hat Enterprise Linux
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RM: Remote Manager, used to describe servers that allow for communication between Oracle Identity Manager and certain systems
ROADS*: Research Office Administrative Data System
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RPO: Recovery Point Objectiveis the age of files that must be recovered from backup storage for normal operations to resume if a computer, system or network goes down as a result of a hardware, program or communications failure
RSAM: A tool that ITS uses to assess information security risks associated with various products Relational Security Assessment Manager, a tool the ITS compliance team uses to record exceptions granted from security standards
RTO: Recovery Time Objective is the maximum tolerable length of time that a computer, system, network or application can be down after a failure or disaster occurs
SaaS: Software as a Service. SaaS allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365).
SailPoint: WVU's identity management system, known as WVU Login
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SC: Service Catalog section of the IT Self Service site
SDSCCM: Shorthand for Service Desk System Center Configuration Manager
SCOM: System Center Operations Manager
SD: Shorthand for Service Desk
SDLC: System Development Life Cycle
SEI: Student Evaluation of Instruction (aka Blue)
Series 25*: Also known as 25Live, or the meeting room scheduling toolSFS: Student Financial Services
sFTP: Secure File Transfer Protocol
Shibboleth: An open-source shared identity and authentication system
SIEM: Security Incident and Event Monitoring
SIP: Session Initiation Protocol, used for handling telephone calls
SIS: Student Information System
SLA: Service Level Agreement
SLI: Scheduling Listing Index (SLI) Coordinators are contacts in the colleges responsible for helping with class scheduling, rooms, faculty role assignments, and other tasks.
SME: Subject Matter Expert, an individual with in-depth knowledge of a system, process, etc.
SOA: Services Oriented Architecture, or the architecture behind many systems (one version we use is Oracle SOA Suite)
SOLE*: An online learning system like eCampus, but developed and maintained by Health Sciences IT (not a Blackboard product): Study Observe Learn Engage is the learning management system used at the Health Sciences Center
SOW: Statement of work
SSB: Self-Service Banner
SRE: Secure Research Enclave
SRF: Shared Research Facilities
SSC: Shorthand for Shared Services Center
SSL: Secure SPoT: Student Perception of Teaching (SPoT) is the new name the Provost’s office has given what was previously called SEI (Student Evaluation of Instruction). Both instruments are in a platform called Blue, which WVU also uses for employee performance evaluations. SEI and SPoT collect student feedback for instructors’ promotion and tenure files.
SRE: Secure Research Enclave
SRF: Shared Research Facilities
SSB: Self-Service Banner
SSC: Shorthand for Shared Services Center
SSL: Secure Socket Layer, protocol that encrypts communications to provide security
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SSM: Student Systems Management
SSO: Single Sign-On
SCCM: System Center Configuration Manager
SCOM: System Center Operations Manager
SIP: Session Initiation Protocol, used for handling telephone calls
SFS: Student Financial Services
SME: Subject Matter Expert, an individual with in-depth knowledge of a system, process, etc.
STAR*: Students and Technology Achieving Results is the branded name for Banner, the student information system of recordSTAR: Students and Technology Achieving Results is the branded name for Banner, the student information system of record
STS: Secure Token Service is a component that supports authentication of services that use ADFS such as portal.wvu.edu, Microsoft 365 and Microsoft cloud platforms such as Azure Virtual Desktops
SVM: Subject View Management; an instructor task to manage the course (subject) for the Student Perception of Teaching (SPoT) survey.
SQL: Structured Query Language, or a special programming language for managing databases that allows a user to read and manipulate the data
T2: Parking application for the University
TACO: Teaching and Assessment Committee, part of Faculty Senate
TBOT: Time-Based One-Time (as in, password)
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WMI: Windows Management Instrumentation, or Microsoft’s version of a system managing distributed computer systemsWPA: Wi-Fi Protected Accessdistributed computer systems
WPA: Wi-Fi Protected Access
WRAP: West Virginia University Research Administration Portal (WRAP) is the WVU branded name of Huron Research Suite, a new platform being implemented as part of the WVU Modernization Program.
WVU+kc*: Research compliance, award administration and funding notification tool also called Kuali Coeus, KC or just Kuali
WVU ID*: A unique nine digit identifier given to every employee and students
WVUCA*: WVU Certificate Authority, a central location to import and request certificates for your web server
WVCTSI: West Virginia Clinical and Translational Science Institute
WVUID: A unique nine digit identifier given to every employee and students
XSS: Cross-site scripting