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WVU has an iClicker Cloud Enterprise license, which means students are able to participate in iClicker courses without needing to purchase a subscription to the iClicker Student App for their mobile devices. As long as instructors create their iClicker courses with West Virginia University as the institution, there will be is no charge to students to activate their connection to iClicker.
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How do I create an iClicker Cloud account?
When you log into iClicker.com, choose Instructor then click Sign in through campus portal on the next screen and follow the instructions. You will be prompted to provide information so your accounts are synchronized. If you don’t remember the last iClicker password you used, follow the steps in iClicker’s retrieve forgotten password or username guide.
View iClicker's account guide for more information.
How do I download iClicker Cloud software?
Download iClicker Cloud for free from iclicker.com/downloads.
Where can I find iClicker Cloud training?
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The iClicker Knowledge Base also hosts guides and resources for instructors:
How do I
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take attendance with iClicker Cloud
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To create an iClicker Cloud account, review this article. When you log in at iClicker.com, choose Instructor then click on Sign in through campus portal on the next screen and follow the instructions. You will be prompted to provide information so your accounts are synchronized. If you don’t remember the last iClicker password you used, review this article.
How do I download iClicker Cloud software?
Download iClicker Cloud on your Windows or Mac computer:
Windows (requires 64-bit processor running Windows 8 or newer)
Mac (requires macOS High Sierra (10.13) or newer)
Download iClicker Cloud in a TLC-supported classroom:
The Teaching & Learning Commons (TLC) Classroom Technology Team asks that instructors request software needed in TLC-supported classrooms before the start of each semester. Instructors can do so by emailing classroom@mail.wvu.edu what software they need and which classrooms they will be teaching in that semester. iClicker Cloud software used for classroom polling sessions can be downloaded for free from iclicker.com/downloads and doesn't require any license code numbers. You can also view the Software Downloads section below for specific download links and requirements.View the Running Attendance with iClicker Cloud video tutorial to set up attendance tracking, or view the iClicker guides for managing attendance tracking:
Can I use a physical iClicker instructor remote with iClicker Cloud?
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iClicker Cloud works with physical iClicker remotes, laptops, and mobile devices. Students can participate in iClicker Cloud activities with the iClicker student app on app on a mobile device or laptop, or with an iClicker remote. Students can only participate with remotes if you have an iClicker base plugged into the computer you are using to run class sessions. You should make it clear to students which devices you have decided to permit in your class.
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Students who have both an iClicker remote and an active subscription/access code for the iClicker student app can app can use their devices interchangeably throughout the term. However, a student can only receive credit from one device at a time. If a student tries to respond to the same Polling polling question using more than one device , the software will only record the most recently submitted response.
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Who can I contact for support?
Request For account and login issues request iClicker support from ITS. Need For technical issues or help outside of normal business hours? Request iClicker support from the vendor, please contact iClicker support.