To protect organizational email data on mobile devices, Information Technology Services (ITS), Student Financial Services, Payroll, and IT staff for other WVU departments and colleges certain departments have protection policies ensuring WVU mailboxes are only accessible through the Outlook app or Outlook Web Access (OWA). The following departments and colleges are covered by these policies:
Information Technology Services (ITS)
Student Financial Services
Payroll
IT staff for other WVU departments and colleges
Internal Audit
Athletics Compliance
Institutional Data Analytics
All users who have access to GLBA data in Banner
To access WVU email on your personal phone, you will have to use the Outlook Mobile application on iOS or Android, install an authenticator app, and set up a PIN and/or biometric identifier. You will be prompted to enter the PIN or biometric identifier after 15 minutes of inactivity.
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Note: WVU Microsoft 365 email and calendars cannot be accessed in the native mail/calendar apps after these policies are applied to those in the program. Use the Outlook app or OWA on mobile devices to view email and calendars. This method is the least intrusive option for protecting University data on personal mobile devices.
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You do not need to uninstall Outlook if it is already installed on your personal phone. If you have any difficulties installing the authenticator or receive an error message, contact the ITS Service Desk. |
Policies
Below is a summary of the policy settings ITS is enforcing:
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