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If you know the contact information for an owner of the list, it may be easiest to contact them directly. If you do not know the identity of an owner, you can contact the ITS Service Desk.
How do I unsubscribe to a LISTSERV list?
To unsubscribe yourself:
Go to listserv.Log into LISTSERV.
If you have an @mail.wvu.edu account, go to listserv.wvu.edu.
If you have an @hsc.wvu.edu account, go to lists.hsc.wvu.edu.
Log into the system using the password you set and click Subscriber’s Corner.
Click the link labeled [Settings] for the list from which you wish to unsubscribe.
Click the Unsubscribe button at the bottom of the settings page.
An alternative is to send an email message to the LISTSERV server with an unsubscribe command. Address the message to listserv@listserv.wvu.edu, leave the subject line blank, and use no signature. The body of the message should be the single line "unsub [listname]". Do not include the square brackets around the listname. For this technique to work, the message must come from the address under which you are subscribed to the list.
If you are not successful unsubscribing yourself, you can ask the list owner to unsubscribe you. If you do not know who the list owner is, send an email to listname-Request@listserv.wvu.edu, where listname is is the name of the WVU LISTSERV list. Be clear in the email message and its subject line regarding unsubscribing. You will receive a reply message asking you to confirm the message. After you do so, the list owner will receive and process your request.
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If after reviewing this information your problem persists, submit a WVU IT request. to the ITS Service Desk for assistance. It may be helpful to include the specific information from the email that indicated your post was rejected in the description of your ticket.
List Owners FAQ:
How do I log into the system?
Click Log In in the upper right corner of the page.
Since this is your first time logging into LISTSERV, click on get a new LISTSERV password.
Enter the address for your WVU email account.
Enter a secure password of at least 8 characters. You will not be able to see what you're typing.
Enter the same password in the second box.
Click on Register Password.
After you click Register Password, you will receive a Confirmation Sent message that instructs you to activate your password.
Check your email. When you receive an email asking you to confirm your password, click on the enclosed link to verify your email and password. You must click on the confirmation link within 48 hours of starting this process.
When you click on the link from your confirmation email, you will receive a confirmation message in your web browser.
You can now return to the login screen and log in to your LISTSERV account.
Go to listserv.wvu.edu.
Click on the Log In link in the upper right corner of the page.
Type in your email address and the password that you recently created.
Click on the Log In button. You’re now on your way to managing your list!
Important: If you are on a shared computer or one with public access, you should log out when you are finished. Otherwise, LISTSERV will reopen without a login/password which would allow anyone visiting the LISTSERV page in the same browser access to your lists.
Note: LISTSERV uses your email address as it appears on your outgoing email messages to external email systems, instead of a username.
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How do I get a list created?
You will need to consider the information listed below before requesting a new LISTSERV. Once you have determined which options are best suited for your LISTSERV, please submit a Mailing List Request.
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With the file named and saved, follow the steps below to add the subscribers to your list.
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to add the subscribers to your list.
Log into LISTSERV.
If you have an @mail.wvu.edu account, go to listserv.wvu.edu.
If you have an @hsc.wvu.edu account, go to lists.hsc.wvu.edu
.
While in the List Management Dashboard, choose the list from the drop-down menu that you want to manage.
Click on the List Management menu and choose Subscriber Management.
Select the Bulk Operations tab.
With the Add option selected, click Choose File and select the file you created and stored on your hard drive.
Click the Import button.
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An owner of multiple LISTSERV lists can use the Subscriber's Corner panel in the LISTSERV management interface to remove a subscriber from selected lists. This feature is useful for when someone retires or leaves a position.
Edit or remove subscribers from a list:
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a position.
Edit or remove subscribers from a list:
Log into LISTSERV.
If you have an @mail.wvu.edu account, go to listserv.wvu.edu.
If you have an @hsc.wvu.edu account, go to lists.hsc.wvu.edu
.
While in the List Management Dashboard, choose the list from the drop down menu that you want to manage.
Click on the List Management menu, choose List Reports and then select Subscriber Reports.
To edit a subscriber, locate their entry, click their name, make the needed changes and then click Update. To delete one or more subscribers, place a check to the left of their entry and then click Delete Selected Subscribers.
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Remove subscribers from multiple lists:
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from multiple lists:
Log into LISTSERV.
If you have an @mail.wvu.edu account, go to listserv.wvu.edu.
If you have an @hsc.wvu.edu account, go to lists.hsc.wvu.edu
.
From the Listserv menu at the top, select Subscriber's Corner.
In the Show for Subscriber box Under Search Options, type in the subscriber's email address and click the Search button to the right. Note that you may need to try different permutations of the subscriber's email address. Ideally, you should be looking for their SMTP email address.
If the email address is found, you'll see text in the My Lists tab that says "User X is Subscribed to Y Lists." Below that will be a listing of your LISTSERV lists in which the user is subscribed.
A check box to the left of the list name allows you to select which list to process. (You can also click the check all link to process all of the lists).
At the very bottom of the listing is a pull-down, where you can select Unsubscribe. Optionally, you can also select a Send email notification of changes check box.
Click the Submit command button in the lower-right to unsubscribe the user from your selected LISTSERV lists.
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Owners of LISTSERV lists have the ability to add or remove owners by following the directions below. If changes are needed to a list and the list owners are no longer part of WVU, please submit a WVU IT request.
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.
Log into LISTSERV.
If you have an @mail.wvu.edu account, go to listserv.wvu.edu
.
If you have an @hsc.wvu.edu account, go to lists.hsc.wvu.edu.
While in the List Management Dashboard, choose the list from the drop-down list of lists that you manage.
Click on the List Management menu, select List Configuration, and then choose List Configuration Wizard.
Click the List Maintenance tab, scroll down to the Owner= area, and add or remove owners as needed. To change Moderators, Editors, etc., make the needed changes in the appropriate fields on this page.
Note: Be sure to have one person per line, with their email address first, followed by a space, and then their name. For example, glee@mail.wvu.edu Geddy Lee
Click the Save button when your changes are complete.
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