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The next time you create a message, the drop-down From field should provide the option to use the shared mailbox account's identity.
Add the From field for the New Outlook
Go to Settings (Gear icon)
Click Mail
Click Compose & Reply
Select Always Show From
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Instead of following the instructions above, you can show the FROM field in an email by clicking the three dots at the top of a new message and selecting Show From. This needs to be done for each new outgoing email if needed. |
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