The HSC Help Desk provides technical assistance to HSC students, faculty and staff.
Contact Information for HSC Help Desk
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Office: Help Desk 2356 HSC (South)
Phone: 304-293-3631 (Option 1)
Email: helpdesk@hsc.wvu.edu
Website: its.hsc.wvu.edu
Hours: Hours vary by semester.
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Monday to Friday: 8:00 am–5:00 pm
Additional Health Sciences contact information is located at its.hsc.wvu.edu.
Administration:
The Information Technology Services (ITS) Administration office is located in room 2250 on the south end of the Health Sciences Center.
Contact Information
Office: 2250 HSC (South)
Phone: 1-304-293-3631 (Option 3)
Application / Web Services:
The Application/Web Services department provides support to faculty, students, and staff for online education, database design and development, web design and development, instructional design, public computing facilities, and software consulting and training.
Contact Information
Office: 2306 HSC
Phone: 1-304-293-2491
Classroom Technology:
The Classroom Technology unit provides online room scheduling and maintenance, audio visual, and technical equipment checkout, support, and video production.
Contact Information
Office: G290 HSC (South)
Phone: 1-304-293-3631 (Option 2)
Learning Center:
The Learning Center (LC) aids HSC faculty, students, and staff in the effective use of technology for teaching, learning, and research.
Contact Information
Office: 2900A HSC (North)
Phone: 1-304-293-3631 (Option 5)
Mountaineer Doctor Television:
Mountaineer Doctor Television (MDTV) is a secured, independent telehealth network that provides telemedicine, educational, and administrative videoconferencing services to rural locations.
Contact Information
Office: G290 HSC (South)
Phone: 1-304-293-3631 (Option 6)
Email: mdtv@hsc.wvu.edu
Network & Telecommunications:
The Network & Telecommunications unit supports and maintains a state-of-the-art network infrastructure capable of supporting integrated voice, video, and data applications and provides network resources to our user community.
Contact Information
Office: 2250 HSC (South)
Phone: 1-304-293-3631 (Option 3)
Quality Assurance:
The Quality Assurance office strives to provide the highest level of quality-based technology services to HSC faculty, staff, students, researchers, vendors, and patients by supplying professional, courteous, responsive, efficient, and cost effective solutions to their technology needs.
Contact Information
Office: 2250 HSC (South)
Phone: 1-304-293-5579
Clinical Information Systems (304-598-4357):
Merlin
WVUH Phone System
Dialing Ruby, Charleston-Division, Eastern-Division:
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