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Go to the STAR (Banner) category in the ITS Help Center to submit a ticket for these types of requests:
Banner On BoardingOnboarding - Student Applications: Request Banner, BDMS, or Workflow access for an employee. This request type is used when a department hires a new employee, or when an employee moves from one internal department to another.
Banner Off BoardingOffboarding - Student Applications: Remove Banner, BDMS, or Workflow access for an employee.
Edit a Banner Group: Add or remove an existing class to an existing Banner group.
Create a New Banner Group: Request a Banner group and include its associated classes. This request type is used when a department creates a new position that requires the user have Banner access.
Edit a Banner Class: Add or remove objects/forms from an existing Banner class.
Note: Objects owned by other module chairs require approval.Create a New Banner Class: This request type is used when a department has a new business process that requires access to existing or new forms/objects in Banner and it is essential that these objects/forms be combined into a class together.
Note: Objects owned by other module chairs require approval.Delete a Banner Group: This request type is used when a department removes a position/role from its organizational chart. If any users are assigned to the group being deleted, the users will be removed before processing the request.
Delete a Banner Class: This request type is fused when a department removes a class. If there are groups assigned to the class being deleted, the class will be removed before processing the request.
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