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To protect organizational email data on mobile devices, certain departments have protection policies ensuring WVU mailboxes are only accessible through the Outlook app or Outlook Web Access (OWA). The following departments and colleges are covered by these policies:

  • Information Technology Services (ITS)

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  • Student Financial Services on WVU Morgantown,

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  • WVU Tech, and Potomac State College campuses

  • Payroll

  • IT staff for other WVU departments and colleges

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  • (these employees are part of the WVU-AITLIT-M365-AppProtection AD group)

  • Internal Audit

  • Athletics Compliance

  • Institutional Data Analytics

To access WVU email on your personal phone, you will have to use the Outlook Mobile application on iOS or Android, install an authenticator app, and set up a PIN and/or biometric identifier. You will be prompted to enter the PIN or biometric identifier after 15 minutes of inactivity.

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