...
Troubleshooting
Guest didn’t receive an a team invitation email from Teams:
Double-check the email address the team invitation was sent to. If you added someone from HSC , you can look up their email address in the Outlook address book.
Have the guest check their Junk folder.
Guest does not doesn’t have access after they’re added to a team:
It may take a few hours before for the guest has to have full access.
| Info |
|---|
WVU Information Technology Services (ITS) is unable to troubleshoot access issues for guests outside of WVU. |
...