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Before changing your password, turn your mobile devices on airplane mode.
Go to login.wvu.edu and click Forgot or Change Password.
Note: If you are new to WVU, you must Claim Your Login Account to create a password. You must provide a non-WVU email address and mobile phone number during the account claiming process or you won’t see all three verification options when managing your account. If you need to add or change your recovery contact information, go to login.wvu.edu.Enter your information and click Verify and start quiz. You must complete the cybersecurity quiz before creating a new password.
Create a password that meets these requirements:
Be between 12-20 characters long.
Contain:
At least one uppercase letter: A-Z
At least one lowercase letter: a-z
At least one numeric character: 0-9
Must be different than your last 10 passwords.
Cannot have blank spaces.
Cannot contain three or more character segments of your name or Login username.
Click Change password. You will receive an email to your WVU email address letting you know that your new password has been created successfully.
Note: You will not see all three verification options if you did not provide a non-WVU email address and mobile phone number during the account claiming process. If you want to add or change your recovery contacts, go to login.wvu.edu.After your new password has been created, turn off airplane mode on your mobile devices and update your Login password wherever it was saved.
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