Shared Mailbox account folders can be accessed through Outlook for Mac within your personal account.
How to grant access to others in Outlook
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2016
Sharing must be done using a "top-down" method, where access is first granted to the top level of the account, and then access is granted in a granular fashion to all areas of the account that are needed. This includes Inbox, Sent Items, Cabinet, folders, and subfolders, etc.
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If the person you are granting access to is unable to see anything past the name of the account itself when they add the folders to their account, recheck all the permissions for each level of the account to ensure they have been granted as needed. |
How to access shared mailboxes and folders
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Those who are Full Access Delegates over accounts can add account folders to their personal account directly. Others need to have a Full Access Delegate set sharing permissions before the account can be accessed.
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