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You can set notifications and track your transactions online at mymountaineercard.wvu.edu. Learn more about these features in the Mountaineer Card FAQ.
To check your balance:
Sign in to MyMountaineerCard with your WVU username and password.
View your balance from the main page.
If you have a balance, you can either spend it at participating locations or request a refund.
Note: A $30.00 account processing fee will be assessed if your Mountie Bounty balance is greater than $30.00 and has been inactive for one year. Any balances $30.00 or less will be reduced to $0.00. To ensure you don’t lose access to your Mountie Bounty, check your balance or spend your funds at least once per year.
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Refunds are available only to students who graduate, officially withdraw, or are no longer enrolled at WVU. Request a refund using the Mountaineer Card Charges and Refunds form. Please allow up to 30 days for the refund to be initiated, at which time the balance will be verified and your request forwarded to the cashier’s office to process. The refund will be processed via ACH if you have set up your eRefund account with TMS. Refunds by check will be sent to the local mailing address you have on file. Cash withdrawals and cash refunds are not permitted.
To check your balance:
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Sign in to MyMountaineerCard with your WVU username and password.
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View your balance from the main page.
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Please review the Mountaineer Card Terms and Conditions for information about Mountie Bounty refunds and cardholder responsibilities.
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