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During the installation process, or when you first run an Office application, you may be prompted to enter an email address and a password. Enter your WVU Login username followed by @mail.wvu.edu when asked for an email address and use your Login password for the password. Click Sign in or Activate, depending on your version.

Although WVU student email addresses end in @mix.wvu.edu, students should use @mailuse @mail.wvu.edu for edu for installation. This is a special username for activating your license, and is not an email address that can be used elsewhere.

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