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Most technical issues are encountered during the pre-exam “Startup Sequence” of Respondus Monitor, where the webcam/microphone check occurs. Use the It’s the It’s not working feature working feature in Respondus Monitor to troubleshoot any issues. If you are unable to resolve the problem, use the Chat now option the Chat now option to access live chat support. The 24/7 live chat functionality can also be accessed through the Help Center in Respondus Monitor.
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