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  1. Go to login.wvu.edu and click View or Change Recovery Contact InformationManage Account.

  2. Enter your Login credentials and authenticate with Duo.

  3. Enter a new, non-WVU email address and/or mobile phone number , then enter it again to confirm that it is correct.Click Submit to confirm the changesin the Recovery Email and Recovery Phone fields.

  4. Click Save.

  5. You will see a confirmation message at the top of the page letting you know that your information has been changed successfully.