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You can change your preferred first and last names at login.wvu.edu.

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If you need to update your legal name, contact the Office of the University Registrar.

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How is the preferred name process changing? 

Previously, employees and students had to submit a ticket to ITS to request a preferred name, and the change was made manually. The new login.wvu.edu Login feature eliminates the need for a ticket, automating and expediting the process. 

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If you need to update your legal name, contact the Office of the University Registrar.

How do I change my preferred name?

  1. Go to login.wvu.edu.

  2. Select Manage Account. If you are not already logged in, you will be prompted to enter your Login credentials and authenticate with Duo.

  3. Select the Profile tab.

  4. Enter your Preferred First Name and/or Preferred Last Name.

  5. Click Save.

  6. A message will display at the top of the page. If your preferred name change is automatically approved, the message will say “Profile saved. Please allow 1 business day for systems to be updated.”
    While most changes are automatically approved, you may see a message that says your request is “Pending review.” This means your name is not found in the database , and may need needs to be added. You will receive an email notification when your request is added and approved.

What WVU systems can display my preferred name?

Can all systems display a preferred name? 

No. Not all vendors have updated their technology to accommodate preferred names. Additionally, some WVU systems allow either a preferred first or last name, but not both. As vendors upgrade their applications or new services come online at WVU, preferred names will automatically flow to them; whether the preferred names will be able to display may vary. 

Can I enter my own name in a specific system or choose where I want my preferred name displayed? 

Systems listed here (LINK) will display your approved preferred name(s) as entered in Login self-service. However, systems that let you directly enter your preferred name, such as Zoom, will not be synchronized.  

Target System​ 

Preferred ​ 

First Name

Preferred ​ 

Last Name​ 

Mix​ 

Yes​ 

Yes​ 

Office 365​ 

Yes​ 

Yes​ 

STAR/Banner​ 

Yes 

​ 

Degree Works​ 

Yes​ 

​ 

eCampus​/Blackboard 

Yes 

​ 

Portal​ 

Yes​ 

​ 

Mountaineer Card 

Yes​ 

Yes​ 

EAB Navigate​ 

Yes​ 

Yes​ 

Advocate​ 

Yes​ 

Yes​ 

Handshake​ 

Yes​ 

Yes​ 

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Alumni and former students cannot set preferred names through self-service at this time.  

How long will it take for my preferred name to show up once it’s approved? 

If your preferred name is automatically approved, it should appear in the systems that can accept it within eight hours. If a manual review is required, the process will generally take 1-3 business days. You will receive an email once the name is approved, and it will appear in WVU systems within eight hours of that notification. 

How does WVU determine whether a preferred name is automatically accepted?  

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After I select a preferred name, will that name appear in my email address? 

No, your email address will not change, but your display name will change.