You must add the name of the account to the list of additional mailboxes before it displays in your Outlook account.Note:
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If someone is a full access delegate (FAD), such as an owner, the shared account folder should appear automatically for them. These instructions apply to someone who has been granted access permission by a FAD. |
Types of sharing
Outlook allows two types of sharing:
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Full Access Delegates can grant others permission to folders and shared mailbox accounts by following the directions based on the platform they use to access the system: