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RTO: Recovery Time Objective is the maximum tolerable length of time that a computer, system, network or application can be down after a failure or disaster occurs
SaaS: Software as a Service. SaaS allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365).
SailPoint: WVU's identity management system, known as WVU Login
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