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Students must give parents/guests authorized user access within their WVU MyAccount. Follow the steps on the Student Accounts Tutorials page. You will set up credentials that you can use to sign into the WVU MyAccount website for authorized users.

Please note authorized user accounts will lock for one hour after five failed login attempts. After an hour, you can reset your password to log into your account. To reset your note these expirations for authorized accounts:

  • Passwords expire every 90 days

  • Temporary passwords expire after 24 hours

  • Authorized user invites sent by students also expire after 24 hours, and they will need to request a password reset

Accounts will lock after 5 bad login attempts for 15-20 minutes. To reset your authorized account password, go to the WVU MyAccount website for authorized users, enter the email address you used when authorizing your access, and click Forgot Password. You’ll receive an email with a temporary password.

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