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Click the Ready/Not Ready status drop-down at the top of the screen and click Not Ready,then choose End Shift.
Click End Work Session to completely exit all queues.
Close the Zoom Contact Center application.
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Information
As an agent in Zoom Contact Center you can also view reports on your real-time and historical call data. Just click the Analytics tab on the left to view charts, reports, and dashboards to help you assess your Zoom Contact Center interactions.
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