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The system will ask for your PIN. As a WVU Tech employee, the default PIN will be 2580225801.

The system will talk you through the enrollment process, where to record your name and greeting, and change the PIN. The PIN must be at least six digits and can't be anything easy to hack (such as 123456 or 111111).

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Check your messages using the phone keypad: 

  1. Call and sign in to Connection.

  2. At the Main menu, select the applicable menu option:

    • Review Old Messages or Play New Messages for messages in your Connection mailbox.

    • Play External Messages for messages in your email application.

  3. Follow the prompts to listen to and manage your messages.

Check your messages in the email application:

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Can I listen to my messages from another phone or off-campus? 

  1. Dial the WVU Tech external access number 304-929-0329

  2. When the system answers, press *

  3. When prompted, provide your ID. The ID for WVU Tech employees is 2 + the last four digits of your University phone number (2XXXX). 

  4. Press #.

  5. Enter your voicemail security code.

  6. Press #.

How do I set up voicemail to email? 

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