You must add the account name of the account to the list of additional mailboxes before it displays in your Outlook account.
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If someone is a full access delegate (FAD), such as an owner, the shared account folder should appear automatically for them. These instructions apply to someone who has been already granted access permission by a an FAD. |
Types of sharing
Outlook allows two types of sharing:
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Close the Account Settings window. The shared mailbox account will be visible under your folder list on the left side of the screen. You will only see folders for which you have been granted permission by the FAD.
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Grant Shared mailbox
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permissions
Full Access Delegates can grant others permission to folders and shared mailbox accounts by following the directions based on the platform they use to access the system:
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Send As permissions only allow a user to send an email from the email account; it DOES NOT grant visibility/edit access to that email account. |