The HSC Help Desk provides technical assistance to HSC students, faculty and staff. To get to the Help Desk, use the Health Sciences Center entrance near the Mary Babb Randolph Breast Care Center and follow the pink floor tiles to the elevators. You can take the stairs or the elevator to the second floor. The Help Desk will be immediately off the elevators.
Contact Information for HSC Help Desk
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Monday to Friday: 8:00 am–5:00 pm
Dialing Ruby, Charleston-Division, Eastern-Division:
Dialing Ruby Extensions from the HSC:
HSC phone users on the Morgantown Campus can call a Ruby phone extension by dialing *17 + 4 digit extension.
To call a Ruby phone extension from outside the HSC:
For extensions that begin with 4 or 6 (e.g., 304.598.4xxx or 304.598.6xxx) can be dialed direct as these are considered external numbers.
Internal Ruby extensions - those extensions starting with 2, 3, and 5 - you must first dial 304.598.4000 for the main Ruby switchboard. As soon as the greeting begins, press 1, and then press 7xxxx (x's represent the 4-digit extensions beginning with either 2, 3, or 5). At this point, you will hear hold music while you are transferred to the extension.
Dialing Charleston-Division from the HSC:
HSC phone users on the Morgantown Campus can call Charleston-Division Health Sciences phone extensions toll-free by dialing 704 + 4-digit extension.
Dialing Eastern-Division:
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